Privacy policy

Helisports International B.V., situated at HJE Wenckebachweg 83, 1096AL, Amsterdam, The Netherlands (hereinafter 'Helisports', 'we' or 'us') is responsible for the processing of personal data obtained through the website www.helisports.com (hereinafter 'Website'). In this privacy statement we explain how we handle the personal information we obtain from you.

We respect the privacy of our customers and the users of our website, and shall ensure that the personal information you give us will be processed in accordance with applicable laws and regulations to protect personal and confidential.

It is possible that this privacy statement is extended or amended in the future. We'll let you know by posting an updated version of the privacy statement on the website.

Collected data

We only process data that you provide to us via the website or that we obtain through your use of the website. If you place an order, we ask you to provide your name, email address, phone number, shipping address and payment details.

You can create a personal Helisports account on the website. When you create a Helisports account we store your data on a secure server. In your account we store information that you entered yourself such as your name, address, telephone number, email address, delivery and payment information.

Finally, we record information (including IP addresses), and we use cookies, in order to compile usage statistics of the website and to personalize the website.

Purposes of data collection

We process the data provided by you for the following purposes:

  1. To carry out your orders, inform you of their progress and to fulfill your orders as quickly and easily as possible.
  2. To personalize the website for you and to recommend products that you might find interesting.
  3. To allow you to respond to a promotion or sign up for a contest, and announce the winners, and to measure the response to our marketing efforts.
  4. To inform you about the development of the website and special offers and promotions through our newsletter if you have given prior consent. If you no longer want to be informed of new products and initiatives through our newsletter, you can easily unsubscribe here.
  5. To further develop and improve our website.

Confidentiality and disclosure of data to third parties

We appreciate the trust you place in us and we will be extremely careful with your data. When you place an order or consult your account we secure the data-transfer using SSL (Secure Socket Layer) encryption, this technique is recognizable by the green address bar in your browser.

We will not sell your personal information to third parties and only make it available to third parties that are involved in processing your order. Our employees and our third parties are obliged to respect the confidentiality of your data and secure your data.

Cookies

On our website we use cookies. A cookie is a small text file which is obtained from our website that is stored on your computer. Cookies contain information which allow us to store your personal preferences and ensure you don't have to re-enter your personal details every time.

Cookies don't contain any name, address or other personal details. You configure your browser so that you will not receive cookies during your visit to our website. Check your browsers' settings to do so. When your browser is configured to block cookies you can not use the shopping cart system on our website, it requires the use of cookies to function correctly.

Names Origin Purpose
Helisports-Session helisports.nl, helisports.international This cookie allows you to log in on our website, which allows you to place orders quicker.
Helisports-ID helisports.international This cookie allows you to log in to all of our websites with one account.
__utma, __utmz, __zlcmid Google With Google Analytics we analyze the visitor flow on our website, we use this information to improve our website.

Questions and rectification of your data

If you have created a Helisports account, you can always access your personal data and your personal settings and if necessary change them on your personal settings page. For access and rectification of your data, you can also contact our customer service.

Our customer service will help you further if you have questions or comments in response to this privacy statement or if you want to take note of the information we process, or make changes.