Review Policy

We greatly appreciate customers leaving reviews about our products. To ensure reviews remain helpful, fair, and relevant, we apply the guidelines below.

By submitting a review, you agree to this Review Policy.

1. Verified purchases only

Reviews may only be submitted by customers who have purchased the product through our webshop. We may verify this using order information.

2. Review relevance

Reviews must relate to the product and your experience using it. Reviews that only concern delivery status, payment issues, or customer service matters will not be published.

3. Appropriate language

Reviews must not contain offensive, abusive, discriminatory, or hateful language. Inappropriate or harmful content may be refused or removed.

4. No personal data

Do not include personal information such as phone numbers, addresses, email details, or information about other individuals.

5. Honest and authentic content

Reviews must reflect genuine experiences. Fake reviews, misleading content, or advertising for other companies are not permitted.

6. Moderation and publication

We reserve the right to refuse, edit, or remove reviews that do not comply with this policy.

7. Questions or complaints

If you have a question about your order or a complaint, please contact our customer service team via our contact page for faster assistance.